1. Delivery coverage
We deliver to all 63 provinces nationwide via trusted carriers and our own fleet for large equipment.
2. Shipping fees
- Free nationwide shipping for orders from 500,000₫.
- Orders under 500,000₫: a flat shipping fee of 30,000₫.
- Bulky equipment (dental chairs, large machines) comes with on-site installation support; please call our hotline to arrange delivery and installation.
3. Delivery time
- Inner Hanoi & HCMC: 1–2 business days.
- Other provinces: 2–5 business days.
- Pre-orders or imported-on-demand equipment will have a specific timeline notified.
4. Packaging & inspection on receipt
All equipment is shock-proof packed, sealed and labeled with anti-counterfeit stickers. Please check the package condition, model and quantity upon receipt. If transport damage is found, refuse the parcel or take photos and contact us within 24 hours.
5. Order tracking
Once shipped, you will receive a notification with a tracking number. For any questions, please contact our hotline for the fastest support.
Still have questions?
Contact us for detailed advice.